Great communication & thorough! After a recent purchase of an E46 M3, I was reminded the hard way the importance of a PPI. The folks at Edge MW made a bitter pill go down easy-ish. My initial request was to change all fluids and plug a small oil leak. The shop came back with several pages of observations to make the car reliable. The big things included a new oil pan, suspension, subframe reinforcement, differential seals, brake pads and a few “while we’re in there” items. Derek and Anthony helped prioritize the work needed, and laid out options for the parts. Zero pressure. It helped to know that they race these machines and have a fluency with making a BMW last under stress. I picked up the M3 a few days ago and couldn’t be happier. Although the work doubled my cost for the car, it’s definitely worth it! I’d like to thank everyone at Edge for getting my ride back to fighting shape!
We're so happy that you appreciated our work and customer service. We need to be detailed in our inspections, but prioritizing the necessary work helps customers swallow the I-just-bought-a-used-BMW pill. ;)
- Fremont