I am the owner of a 2011 BMW 335D (diesel) model. She is getting old but FUN to drive. I would like to hold on to her for as long as I possibly can. This means that regular maintenance is extremely important, and when things start to break, to take care of problems as soon as possible to try and minimize damage to the car, which could result in additional crazy expenses. With that said, owning and maintaining any BMW is not cheap. The parts are expensive if you want to use original BMW parts or quality approved substitutes. Historically, I have always taken the car to the Service Dept. at BMW to take care of problems and the labor costs are very high. For some time now, I have been searching for qualified professionals as an alternative to the BMW Service Dept. who understand the car and help with managing the needs for my car, but will not try to drain my pocket by trying to scare me into services I do not need or charging me excessive $$ per hour labor rate. I came across EDGE Motorworks during my search and research for such professionals to meets my needs for these requirements. In Jan. 2024, I took the plunge and gave them a call about a Service Engine Soon (SES) light that came on in the car. What stood out for me, and motivated me to contact them, was their Warranty. The confidence, and the written public commitment to their Warranty terms says a ton about how they see the quality and level of service that they offer. I spoke with Derek. Professional, patient, transparent, knowledgeable, and a passionate communicator about what steps they would take to try and address my problem. After talking with Derek I decided to make an appointment to take the car in to them to try and get the problem resolved. Long story short, I was very, very impressed with the level and quality of service. From the pre-inspection and diagnostic services through to fixing the problem. Derek was patient with my questions about what caused the problem, and what EDGE did to resolve it. They even found some issues that were unrelated to the SES light (proof of the issues provided with pictures), that I asked them to address. I fell comfortable that I received value for my heart earned money. The SES light came on again in August 2024. Took the car into EDGE. This time I dealt with Anthony. Different problem that needed to be addressed. The experience was consistent on all levels with my experience with Derek back in Jan. Anthony, like Derek, was professional, transparent, patient, knowledgeable, and a great communicator. Glad to have taken the chance on EDGE as an alternate to the Dealer to address my car’s needs. I think I have found a solid, professional, knowledgeable team that I can continue to give my business as long as they continue to offer their services for my 335D. Thanks guys!