We stopped in to discuss whether they could work on our BMW M6. Yes. Made appointment. Took it in. Andrei kept us informed as to the work requested and called to say they had found issues. Never good news, but the car is 10 yrs old. We had discussions each step along the way. Reasonable and responsive. They ordered the parts got them in and installed in great time. Thanks guys. (They think they can work on my lowly little Smart car as well ;)